Shopping

What Shipping Methods Are Available?

Within Nigeria we have several options with different logistics company depending on your location. This includes DHL.

For international shipping, we ship with DHL. 

Do You Ship Internationally?

Yes, we ship internationally.

How Long Will It Take To Get My Package?

Usually a standard time between 3 to 8 days, depending on your location. Sometimes it may take longer.

Usually a standard time between 3 to 8 days, depending on your location. Sometimes it may take longer.

Payment

What Payment Methods Are Accepted?

For international customers, we accept payment through paypal.

Locally we have various channels which includes direct bank transfer and paystack

Is Buying On-Line Safe?

Buying from us is very safe. We have a reputation for delivering quality and on time.

Orders & Returns

How do I place an Order?

Shop on our website www.ethnik.com.ng, add your order to cart, checkout and make payment in your preferred way.

How Can I Cancel Or Change My Order?

Returns for exchange will only be accepted for defective items.

Only orders that have not been processed and dispatched, can be changed. Once your order has been processed and dispatched, it cannot be changed.

Do I need an account to place an order?

You do not need to have an account with us to place an order with us.

How Do I Track My Order?

For international deliveries, as soon as your order is dispatched,DHL will send you a mail with tracking numbers. All other deliveries, we will contact you either by call or sms. 

How Can I Return a Product?

Domestic Returns:

Should be returned within 10days from date of delivery to the recipient.

International Returns:

Should be returned within 15days from date of delivery to the recipient. Items must be sent with a trackable label.

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